Building with AI

A running record of ideas, product updates, and lessons learned.

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Product
25 Apr 2025
Piotr Grudzień's profile picture
Piotr Grudzień
How to launch your Quickchat AI MCP and let the world connect to your AI

As AI chat apps gain traction, every company will need an MCP that lets others plug into their AI.

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Product
25 Apr 2025
Bartek Kuban's profile picture
Bartek Kuban
Product update: New charts in the Dashboard

Uncover new trends hiding in plain sight.

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Video
11 Apr 2025
Piotr Grudzień's profile picture
Piotr Grudzień
Model Context Protocol (MCP) in Action: Using Claude to interact with Quickchat AI Agent

See how Claude uses the Model Context Protocol (MCP) to delegate product questions to a specialized Quickchat AI Agent.

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Product
4 Apr 2025
Bartek Kuban's profile picture
Bartek Kuban
Feature announcement: Conversation Rating

If you don't ask, you'll never know what your customers really think.

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Product
28 Mar 2025
Bartek Kuban's profile picture
Bartek Kuban
Feature announcement: Conversation Outcome

If every support chat tells a story, you should know how it ends.

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Artificial Intelligence
13 Mar 2025
Bartek Kuban's profile picture
Bartek Kuban
How Model Context Protocol works. MCP Explained

Still unsure what MCP actually does? Let's clear it up, one step at a time.

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Product
11 Mar 2025
Patryk Lasek's profile picture
Patryk Lasek
Feature announcement: Reason for Human Handoff

When a conversation gets handed off to a human representative, it’s important to know why.

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Product
5 Mar 2025
Bartek Kuban's profile picture
Bartek Kuban
Feature announcement: Sentiment Analysis

Your users aren’t just talking — they’re feeling. Now you can see what, clearly.

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Product
24 Feb 2025
Bartek Kuban's profile picture
Bartek Kuban
Feature announcement: Topics

Staying on top of your customers’ struggles just got easier.

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Artificial Intelligence
23 Feb 2025
Bartek Kuban's profile picture
Bartek Kuban
Conversation is the new distribution: On media and AI

Newsrooms once feared being 'dumb pipes' for Google. Now, they risk becoming ghostwriters for AI chatbots.

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Product
19 Feb 2025
Bartek Kuban's profile picture
Bartek Kuban
Feature announcement: Translator

Close your Google Translate tab.

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Artificial Intelligence
16 Feb 2025
Piotr Grudzień's profile picture
Piotr Grudzień
What makes an LLM generative? AI copyright law and the Schrödinger's cat

Do Large Language Models create original text or just perform high-tech copy-paste? Lawyers may have to settle that debate before technologists and philosophers even get the chance.

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Artificial Intelligence
11 Feb 2025
Piotr Grudzień's profile picture
Piotr Grudzień
Generative Search Optimization: How to rank higher in ChatGPT?

ChatGPT, Perplexity, and DeepSeek are becoming the new gatekeepers of online visibility. Let's break down how this works and what you can do to show up.

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Case Studies
30 Jan 2025
Bartek Kuban's profile picture
Bartek Kuban
How our lovable AI Agent saved Davos WEF (and booked us 17 CXO meetings)

Our AI landed us 17+ meetings with top CXOs at the World Economic Forum in Davos. Here's a short product-led growth story.

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Artificial Intelligence
29 Jan 2025
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Mateusz Jakubczak
We tested DeepSeek. Here's what you need to know

Some say DeepSeek R1 is a game-changer, others say it's impractical. Both are right.

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Artificial Intelligence
16 Dec 2024
Bartek Kuban's profile picture
Bartek Kuban
What’s wrong with outcome-based pricing models?

How they can hold customers back and work against them.

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Product
12 Dec 2024
Bartek Kuban's profile picture
Bartek Kuban
Product update: New Inbox

Our new Inbox sets the stage for smarter customer interactions in the AI age.

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Artificial Intelligence
19 Nov 2024
Bartek Kuban's profile picture
Bartek Kuban
On AI hallucinations

'Hallucinations' reveal more about us and our systems than the models themselves.

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Artificial Intelligence
6 Nov 2024
Bartek Kuban's profile picture
Bartek Kuban
With LLMs talk is no longer cheap

How Conversation Analytics turn every customer interaction into a chance to learn something new about your business.

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Product
3 Oct 2024
Bartek Kuban's profile picture
Bartek Kuban
Product update: Why our new interface is more than just a design change

And what it means for the future of the product.

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Product
30 Sept 2024
Piotr Grudzień's profile picture
Piotr Grudzień
Our Approach to Data Protection: A Transparent Security Guide

From a user's message to an AI response — here's how we keep your data secure at each step.

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Artificial Intelligence
24 Sept 2024
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Filip Sobiecki
Rethinking Car Servicing With Carmen [Co-Authored Post]

The automotive service industry has long been bogged down by slow, manual processes — think long phone calls, missed appointments, and outdated scheduling systems. It's time for a change.

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Podcast
9 Sept 2024
Bartek Kuban's profile picture
Bartek Kuban
From Street Food to Wall Street: The Evolution of Conversations, Humans and AI

Listen to Eric explain how small, everyday actions can lead to big results in your career.

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Podcast
28 Aug 2024
Bartek Kuban's profile picture
Bartek Kuban
How AI Is Turning Conversations Into Transactions?

And why the evolving expectations of younger consumers might be leaving your brand behind.

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Integrations
29 Jul 2024
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Jakub Swistak
Create AI Chatbot for HubSpot

Step-by-step guide on how to launch and integrate an AI Assistant into your HubSpot account.

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Artificial Intelligence
5 Jul 2024
Bartek Kuban's profile picture
Bartek Kuban
8 Real-World Examples of Conversational AI Use

Dive in to see how companies like Quickchat AI, Qualtrics, Ticketmaster, and others are using conversational AI in different parts of their business.

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Artificial Intelligence
28 Jun 2024
Bartek Kuban's profile picture
Bartek Kuban
Reviewed: 5 Best Enterprise Search Software Right Now

Tired of cluttered intranets? Look no further — these enterprise search companies provide all the information you need in a chat interface.

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Artificial Intelligence
21 Jun 2024
Bartek Kuban's profile picture
Bartek Kuban
5 Best Enterprise AI Chatbots (For Serious Business Applications)

Here are the best enterprise AI chatbots along with their differentiating features.

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Product
29 May 2024
Bartek Kuban's profile picture
Bartek Kuban
Feature update: Message Sources

The upgraded Message Sources feature now shows you the exact paragraph that was used to generate a specific response.

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Product
23 May 2024
Bartek Kuban's profile picture
Bartek Kuban
Feature announcement: Smart Lead Generation

Capture leads' contact information smoothly during conversations — no pop-ups or forms.

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Product
16 May 2024
Bartek Kuban's profile picture
Bartek Kuban
Feature announcement: Message Sources

With Message Sources, you can see which source from your Knowledge Base (like an article or website) was used to generate a particular response.

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Artificial Intelligence
12 Apr 2024
Zuzanna Dubanowska's profile picture
Zuzanna Dubanowska
LLM benchmarks: What are they and can you trust them?

Explore the world of LLM benchmarks, understand how models are evaluated, and learn why benchmark results should be viewed critically in the competitive AI landscape.

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Integrations
4 Apr 2024
Bartek Kuban's profile picture
Bartek Kuban
Create an AI Chatbot for Intercom: Quickchat AI Integration

Check how to use Quickchat AI via Intercom's Messenger for more precise control over the AI and favorable pricing.

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Artificial Intelligence
21 Mar 2024
Bartek Kuban's profile picture
Bartek Kuban
What are AI Hallucinations? It's a feature, not a bug

What are they, what causes them, and what can you do to prevent that problem... but is it really a problem?

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Product
8 Mar 2024
Zuzanna Dubanowska's profile picture
Zuzanna Dubanowska
How to make an AI Chatbot for Customer Support in 14 minutes [Step-by-step tutorial]

Ready, set, go — it's a complete tutorial on how to make a business-ready AI Chatbot for Customer Support in under 14 minutes. No code required.

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Product
1 Mar 2024
Patryk Lasek's profile picture
Patryk Lasek
How to build an AI Assistant for Customer Service similar to Klarna

You don't need a big AI budget for this. Build it with Quickchat AI instead — step-by-step tutorial inside.

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Artificial Intelligence
23 Feb 2024
Bartek Kuban's profile picture
Bartek Kuban
AIaaS: The What, Why, And Wow of AI as a Service

We're witnessing the rise of AIaaS — Artificial Intelligence as a Service. Learn what AIaaS is and why should you care.

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Artificial Intelligence
16 Feb 2024
Zuzanna Dubanowska's profile picture
Zuzanna Dubanowska
RAG vs Fine-tuning for your business? Here's what you need to know

Considering custom AI solutions for your business? Discover how Retrieval Augmented Generation (RAG) offers a flexible and affordable alternative to fine-tuning LLMs.

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Product
7 Feb 2024
Zuzanna Dubanowska's profile picture
Zuzanna Dubanowska
Product tutorial: Human Handoff

Let's go through each setting to properly configure Human Handoff, ensuring you can take over the conversation whenever needed.

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Artificial Intelligence
1 Feb 2024
Bartek Kuban's profile picture
Bartek Kuban
AI Chatbot Buyer Guide: 6 crucial factors to consider

Looking for the perfect AI chatbot for your business? Read this and learn about the 6 unobvious factors that you should pay attention to.

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Artificial Intelligence
23 Jan 2024
Zuzanna Dubanowska's profile picture
Zuzanna Dubanowska
Is ChatGPT a real polyglot? Problems with multilingualism of LLMs

Let's talk about the limitations of Large Language Models in terms of their multilingual capabilities, why things are the way they are, and what can you do about it.

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Product
6 Dec 2023
Bartek Kuban's profile picture
Bartek Kuban
Feature announcement: AI Professions

We all use AI Assistants to achieve different goals, and the newest AI Professions feature reflects that. Choose from 4 different options to make the Assistant work towards your specific goals.

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Product
21 Nov 2023
Bartek Kuban's profile picture
Bartek Kuban
Product update: Custom translations

Make your AI Assistant ready for international markets. Specify your Custom translations and keep your brand's unique elements across all regions.

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Product
16 Nov 2023
Piotr Grudzień's profile picture
Piotr Grudzień
GPTs vs. Quickchat AI – What's the difference?

Discover the differences between OpenAI's GPTs and Quickchat AI, and learn why choosing us is a better decision if you're planning to use AI Assistants in a business setting.

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Product
27 Jul 2023
Patryk Lasek's profile picture
Patryk Lasek
Product Update: AI Guidelines, Human Handoff, new Knowledge Base sources and more

We are thrilled to announce a range of exciting new features that will take your AI Assistant to the next level.

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Integrations
26 May 2023
Patryk Lasek's profile picture
Patryk Lasek
Create AI Chat Bot for Zendesk

Step by step guide on how to launch and integrate a Quickchat AI Assistant with your Zendesk account.

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Product
31 Mar 2023
Maciej Kowalski's profile picture
Maciej Kowalski
Crafting the Perfect AI Assistant for Your Business: Exploring Personalities and Creativity Levels

Imagine having an AI Assistant that truly understands your company, speaks your language, and adapts to your unique needs.

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Artificial Intelligence
14 Mar 2023
Maciej Kowalski's profile picture
Maciej Kowalski
GPT-4: How Multimodal Learning Takes Us Closer to Human-level Performance

Let's investigate how the integration of multi-modality in the newly released GPT-4 will enhance its knowledge and capabilities.

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Product
3 Mar 2023
Piotr Grudzień's profile picture
Piotr Grudzień
ChatGPT API and Custom Personalities now available

We are excited to announce that ChatGPT API and Custom AI Personalities have now been integrated into the Quickchat AI platform.

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Artificial Intelligence
18 Jan 2023
Piotr Grudzień's profile picture
Piotr Grudzień
One Thing all AI Breakthroughs have in common

All recent AI breakthroughs had one thing in common: a clever way of generating a huge amount of accurately labelled data.

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Integrations
10 Jan 2023
Maciej Kowalski's profile picture
Maciej Kowalski
Create AI Chat Bot for Intercom in 10 minutes

Starting today, you can one-click integrate your Chat AI Assistant with Intercom!

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Artificial Intelligence
28 Dec 2022
Stefanie Kretsch's profile picture
Stefanie Kretsch
Most popular AI apps in 2022

How did AI make our lives easier in 2022? Here are the most popular AI apps grouped by category.

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integrations
13 Dec 2022
Maciej Kowalski's profile picture
Maciej Kowalski
Create AI Chat bot for WhatsApp in 10 minutes

Step by step guide on how to launch an AI chat bot on WhatsApp. It's straightforward - no coding required!

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Use Cases
9 Dec 2022
Piotr Grudzień's profile picture
Piotr Grudzień
How to use ChatGPT in business

ChatGPT took social media and public imagination by the storm. What implications does it have for businesses?

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Artificial Intelligence
2 Dec 2022
Patryk Lasek's profile picture
Patryk Lasek
ChatGPT: what it is, use cases and limitations

In today’s blog post we will introduce you to ChatGPT - the latest project published by OpenAI. We will explain what it is, suggest some use cases but also mention important limitations.

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Artificial Intelligence
23 Nov 2022
Piotr Grudzień's profile picture
Piotr Grudzień
3 Hard Truths about Generative AI

At Quickchat AI, we think and talk about Generative AI a lot. There are some things that rarely get mentioned in popular content on the topic.

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Case Studies
16 Nov 2022
Dominik Posmyk's profile picture
Dominik Posmyk
Oversonic Robotics at the SPS trade fair

Cognitive humanoid robot RoBee made by Oversonic Robotics - at the SPS trade fair in Nuremberg, Germany.

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Integrations
24 May 2022
Piotr Grudzień's profile picture
Piotr Grudzień
How to add an AI Chat Bot to your Drupal website

Step by step guide on how to launch an AI chat bot on your Drupal website. No coding required!

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Use Cases
17 May 2022
Chatty Garrate's profile picture
Chatty Garrate
Hyperautomation and AI Assistants in 2022 [2023 update]

Hyperautomation is one of the latest technology trends that businesses are scrambling to keep up with. What is it and how will it affect the business landscape in the coming years?

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Artificial Intelligence
6 Apr 2022
Piotr Grudzień's profile picture
Piotr Grudzień
GPT Tokens Explained - what they are and how they work

Large language models generate text token by token. But what are tokens exactly? And how do they relate to entropy and data compression?

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Integrations
27 Jan 2022
Piotr Grudzień's profile picture
Piotr Grudzień
How to create an AI Chatbot for Telegram in 5 minutes

Step by step guide on how to launch an AI Chatbot on Telegram.

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Integrations
14 Jan 2022
Piotr Grudzień's profile picture
Piotr Grudzień
How To Build an AI Chat Bot on Slack

Step-by-step guide to launching an AI chat bot on Slack in just 10 minutes—no coding required.

Customer Support AI Chat Bot
Product
5 Jan 2022
Piotr Grudzień's profile picture
Piotr Grudzień
How to Make a Customer Support AI Chat Bot for Your Website

Learn how to build a customer support AI chatbot that can handle FAQs, engage in conversations, and provide real-time support—all without coding!

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Integrations
11 Dec 2021
Piotr Grudzień's profile picture
Piotr Grudzień
Create AI Chat Bot for Discord in 10 Minutes

Step-by-step guide to launching an AI chatbot on Discord in just 10 minutes—no coding required!

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Video
14 Nov 2021
Piotr Grudzień's profile picture
Piotr Grudzień
How To Build a GPT AI Chat Bot In 10 Minutes

A step-by-step video tutorial on building an AI chatbot using GPT-3 in just 10 minutes.

Blogpost 7 Background Photo
Use Cases
14 Jun 2021
Sandra Kublik's profile picture
Sandra Kublik
TOP 10 GPT-Powered Apps You Need To Know In 2021

A curated list of the most innovative GPT-3-powered applications that are shaping the future of AI-driven tools.

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Product
9 Jun 2021
Nick Gold's profile picture
Nick Gold
Emerson - A New Type of Pal

A personal perspective on Emerson, an AI-powered chatbot unlike any other.

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Video
1 Mar 2021
Dominik Posmyk's profile picture
Dominik Posmyk
Interview with Piotr Grudzień - Cofounder at Quickchat.ai

Thoughts on GPT-3, OpenAI, the future of work, AI trends, and plans for growing Quickchat.

Blogpost 4 Background Photo
Integrations
26 Oct 2020
Piotr Grudzień's profile picture
Piotr Grudzień
GPT AI Chat Bot for Telegram

How to integrate Quickchat AI chat bots with Telegram for seamless conversations.

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Product
22 Oct 2020
Dominik Posmyk's profile picture
Dominik Posmyk
"AI Chat bot technology isn’t there yet" - except now it is

How Quickchat’s AI chatbot technology, built on GPT-3, finally delivers on the promise of conversational AI.

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Product
14 Oct 2020
Piotr Grudzień's profile picture
Piotr Grudzień
Finally, a chat bot that gets you

How the Quickchat engine built on GPT-3 provides a more natural conversational experience.

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Product
5 Oct 2020
Piotr Grudzień's profile picture
Piotr Grudzień
Knowledge-base chat bot for SaaS product sales

Brief summary of our GPT-3 chat bot for SaaS product sales.