Customer support
Handles the repetitive questions on your website, so your team can focus on the cases that need a person.
Learn more: Customer supportReliable AI Agents that work across chat, email, and social media, averaging a 91% resolution rate. Quickchat AI is the highest-performing AI self-serve customer support at an unbeatable price.
No credit card · Live the same day
01Resolves customer issues
On your website, day or night. It can check an order's status in Shopify.
On your website, day or night. It can check an order's status in Shopify.
“Quickchat AI has dramatically improved our customer engagement by ensuring we are always available, regardless of time zones.”
Trusted by
Used by
Customer support, ecommerce, sales, and the questions your own people ask.
Start with the conversations you get most, then add more teams when you're ready. Each agent learns from that team's own content and works where that team already talks.
Handles the repetitive questions on your website, so your team can focus on the cases that need a person.
Learn more: Customer supportAnswers product questions in your Shopify store and builds the cart, so shoppers get to checkout instead of leaving.
Learn more: EcommerceQualifies leads on WhatsApp, collects what your sales team needs and passes them on the same day.
Learn more: SalesAnswers questions about leave, policies and onboarding in Slack, where your people already ask.
Learn more: HR and internal teamsLarge support teams keep their helpdesk. The agent answers inside Intercom, Zendesk or HubSpot and passes the rest to the right person in the same tool.
Learn more: Enterprise supportAnswers from your own content. Not from guesses.
Add your website, help center and documents. Website pages refresh on their own, so when a page changes, the answer changes too.
Does the job, not only the answer. In the tools you already use.
Connect Shopify, your helpdesk or your own API, and your agent can look things up and get things done during the conversation.
Website chat
Can I move my delivery to Saturday?
Found order #4821 in Shopify
Checked free slots in your delivery system
Booked Saturday, 10:00 to 12:00
Done. Your delivery is now on Saturday between 10:00 and 12:00.
Knows when to bring in a person. With the whole story attached.
Set handoff rules and working hours. Your teammate gets the conversation and an AI summary, so nobody has to ask twice.
Website chat
It says delivered, but nothing has arrived.
Sorry about that. I'm bringing in someone from our team who can look into it.
Sarah from support joined
AI summary for Sarah
Hi, I'm Sarah. I can see everything so far, so let me sort this out.
Try it before customers do. Fix the gaps first.
Run your agent against test questions, see which answers pass, and get a suggested fix for the ones that don't.
See why it said what it said. For every reply.
Open any conversation to see the reasoning, the sources it read and the actions it took. If an answer is weak, fix the source and the next one is better.
Website chat
Can I return these boots after 30 days?
Yes. Unworn items can be returned within 45 days, so you're covered. Here's the returns form.
Why AI said that
Connect Quickchat AI once. Then build your agent, teach it your business, review conversations and check results in the chat you already use every day.
Quickchat AI's resolution rate across every customer in 2026, next to the average Intercom publishes for Fin.
Resolution rate in 2026 to date
Each point: all customer conversations from March up to that month
| Month | Quickchat AI |
|---|---|
| March 2026 | 90% |
| April 2026 | 90% |
| May 2026 | 91% |
| June 2026 | 91% |
| July 2026 | 91% |
| August 2026 | 91% |
| September 2026 | 91% |
91%
of customer conversations resolved by AI in 2026 so far. Intercom's published average for Fin is 76%.
$0.50
per resolution, half of what Intercom Fin lists.
* Resolution rate: conversations the AI resolved without a human, out of all conversations that contained a question, March to September 2026. Small talk is not counted.
The inbox, reports and integrations your team uses every day, with your AI Agent working inside them.
Website, WhatsApp, Messenger, Instagram, Telegram, Discord and Slack conversations land in one list. Filter what needs you and take over in one click.
Topics, sentiment and resolution rate for every conversation, plus the questions your agent couldn't answer yet.
Zendesk, Intercom and HubSpot. It answers there and hands off to your team in the tool they already use.
One AI Agent for your website, WhatsApp, Messenger, Instagram, Telegram, Discord and Slack, so customers get the same answer wherever they ask.
Personal details are scrubbed before the model sees them, and conversations are never used to train AI models. GDPR-ready, with SOC 2 in progress.
Invite your team as Administrators, Editors, Support or Chat Users, so everyone sees what they need and nothing they shouldn't.
Got more questions? Contact us