Reviewed: 5 Best Enterprise Search Software Right Now

The days of cluttered intranets where finding anything always takes longer than expected are coming to an end.

Finding the right information quickly has always been important, but now it has finally become possible.

Good enterprise search solution is not just about typing in keywords and hoping for the best. Thanks to technologies like natural language processing and machine learning, you can now quickly get what you’re asking for.

Enterprise search tools work by indexing and organizing content from various sources — be it internal databases, document management systems, intranets, repositories, and other kinds of applications. This creates a single, unified access point for all your organizational knowledge. Usually in the convenient and intuitive form of a chat, which we’ll focus on in this article.

Without further ado, let me present my comparison of best enterprise search software.

Cutting-edge companies only.

Best enterprise search software

What do they have in common

Whatever enterprise search company you decide to go with, you’ll get industry-standard features such as:

• AI-powered search and assistance: All these platforms leverage AI to provide intelligent search capabilities and assist users in finding information quickly.
• Built-in integrations: All of these platforms offer the ability to connect with and retrieve information from various enterprise tools, applications, and data sources.
• No-code or low-code setup: These solutions offer easy setup processes that don’t require extensive technical knowledge.
• Support for multiple use cases: These platforms can be used for various purposes such as customer support, employee assistance, and knowledge management.
• Analytics and insights: All of the platforms offer analytics capabilities to track usage and gain insights into how information is being accessed and used.

Now let’s analyze them one by one.

Guru

Guru is a provider of AI-powered enterprise search and knowledge management solutions. The company offers a platform that connects scattered information across an organization’s various apps, documents, and chats to deliver instant, accurate answers to employees’ questions.

Guru’s differentiating features

Guru offers a unique solution by combining three essential products into one comprehensive platform:

1. Enterprise AI Search: Guru’s AI-powered search capability allows employees to find information across all connected apps, documents, and chats. It uses natural language processing to understand queries and deliver accurate, contextual answers rather than just search results.
2. Intranet: The platform serves as a customizable home base for teams, featuring a personalized dashboard for each employee. It includes features like announcements, an org chart, employee profiles, and AI-powered content suggestions to enhance communication and collaboration.
3. Wiki: Guru’s smart wiki functionality makes building and maintaining a knowledge base easier. It includes features like AI Content Assist for smooth content creation, verification reminders to keep information up-to-date, and intelligent duplicate detection to maintain a clean knowledge repository.

This combination allows companies to centralize their information, improve productivity, and create a single source of truth for their employees.

Now let’s look at the unique features and elements of Guru:

• Proactive answering of questions in Slack channels: Automatically suggesting relevant information from connected sources.

In-app AI suggestions

• An AI Training Center dashboard: Surfaces unanswered questions, helping admins identify and address knowledge gaps.
• A private AI model: Maintains the confidentiality of company information.
• Chrome extension: Enables access to Guru on any website without leaving the page.

Guru’s Google Chrome Extension

• AI Content Assist: A writing assistant powered by generative AI to help create content and summarize complex topics.

Guru’s AI Content Assist streamlines knowledge base creation

• Duplicate Detection: Intelligently identifies redundant content to maintain a clean knowledge base.
• Knowledge Alerts: Keeps teams updated with real-time notifications about critical information changes.

Guru’s integrations

Guru offers a wide range of integrations that enhance its functionality and allow seamless connection with various tools and platforms commonly used in modern workplaces. These integrations can be broadly categorized into several types:

Operation & HR:
Examples: Gusto, Deel, Personio, BambooHR, and many more

Marketing & Sales:
Enhance your marketing and sales efforts with Guru’s integrations, ensuring you have the right information at your fingertips.
Examples: Gong, HubSpot

Project Management:
Guru’s AI-powered search capabilities can be integrated with various project management and productivity tools, allowing users to access Guru’s knowledge base directly from these platforms.
Examples: Asana, Adobe Workfront, ClickUp

Communication:
Guru integrates with other collaboration platforms.
Examples: Slack, Microsoft Teams, Basecamp

Customer Service:
Improve customer service operations by integrating with CS tools.
Examples: Intercom

Storage & Files:
Guru offers integrations with file storage services like Box, allowing users to search and access information stored in these platforms through Guru’s AI-powered search.
Examples: Box, Google Drive, Dropbox

Development & Design:
For technical teams, Guru integrates with development tools, bringing its search capabilities into these environments.
Examples: Azure DevOps, Bitbucket

Additionally, Guru offers several options for building custom integrations and connecting with additional apps beyond their pre-built integrations:

Connect Guru to other apps using Zapier, Workato, or their API.

• Zapier Integration: Guru integrates with Zapier, allowing users to connect Guru with thousands of other apps and create custom automated workflows without coding.
• Workato Integration: Similar to Zapier, Guru’s integration with Workato enables users to automate workflows by connecting Guru with various other applications.
• API: For ultimate flexibility, Guru provides API documentation that allows developers to build custom integrations and configure setups tailored to specific organizational needs.

Guru’s pricing

Guru offers the following pricing structure:

• Free trial: A 30-day free trial of the full AI-driven platform.
• All-in-one plan: $15 per user per month.
• Enterprise plan: Custom pricing available for larger organizations with specific needs.

The All-in-one plan at $15/user/month provides access to Guru’s complete set of features, including:

• AI-powered search across connected sources
• Customizable company portal and intranet
• Knowledge management and wiki capabilities
• AI Content Assist for content creation
• Integrations with tools like Slack, Microsoft Teams, Chrome, and many more
• Analytics and insights
• Advanced permissions and security controls

Guru positions its pricing as offering three products in one — enterprise AI search, intranet, and Wiki — providing value by combining these functionalities in a single platform.

For organizations with more complex requirements or larger user bases, the Enterprise plan offers custom pricing and likely includes additional support, customization options, and enterprise-grade features.

Quickchat AI

Quickchat AI is a no-code platform that enables businesses to create customizable conversational AI assistants tailored to their specific needs. The AI Assistants can also serve as enterprise AI search tools.

Quickchat AI’s differentiating features

• Rapid Deployment: Users can create a fully functional AI Assistant in just a few minutes. Once set up, AI Assistants can be deployed instantly to various channels like websites, messaging platforms, or customer support systems.
• Conversation style customization:
  • Custom AI Personality: For more advanced customization, businesses can create a unique AI personality that speaks in their brand voice.
  • Reply Length: Quickchat AI allows users to control the length of the AI Assistant’s responses during conversations.
  • Custom Translations: The platform supports over 100 languages and allows users to specify particular translations they want the Assistant to use, ensuring brand consistency across languages.
• Text content import from various sources: You can use your documents, PDFs, website content (URL import), Intercom Articles, and more, to build a comprehensive knowledge base for the AI Assistants.

You can use different textual data sources to populate your Knowledge Base

Quickchat AI’s integrations

Sales & Marketing:
Examples: Hubspot

Communication:
Examples: Whatsapp, Telegram, Slack

Customer Service:
Examples: Intercom, Zendesk

Quickchat AI’s pricing

Quickchat AI offers a tiered pricing structure to accommodate businesses of various sizes and needs. Here’s an overview of their pricing plans:

• Basic Plan:
  • $29 per month
  • Includes unlimited AI messages and limited knowledge base
• Essential Plan:
  • $82 per month
  • Includes unlimited knowledge base
  • Offers integrations with WhatsApp, Discord, Slack, and more
• Professional Plan:
  • $315 per month
  • Includes automated Human Handoff
  • Offers Custom Translations and no Quickchat branding
• Business Plan:
  • $565 per month
  • Designed for larger teams needing advanced integrations and expert AI guidance
  • Includes API access, integrations with Intercom, Hubspot, Zendesk, and personalized onboarding
• Custom Plan:
  • Pricing is customized based on specific needs
  • Offers premium features like ready-to-use AI assistants, custom AI actions, and dedicated servers
  • Includes priority support and SLA

All plans come with a 7-day free trial, and no credit card is required to start. Quickchat AI emphasizes unlimited AI messages across all plans, ensuring businesses can fully utilize the platform without message restrictions.

Give it a try and start building for free!

Glean

Glean is an AI-powered enterprise search and knowledge discovery platform founded by former Google search engineers and industry veterans. The company was created to address the challenge of finding and accessing information across the numerous applications and data sources used in modern workplaces.

Glean’s differentiating features

• Custom AI experiences: Glean allows companies to build custom generative AI agents, assistants, and chatbots using no-code tools, as well as develop custom AI applications through APIs.
• Glean Apps and APIs: Create no-code custom generative AI agents, assistants, and chatbots that proactively engage in everyday work.
• LLM choice: Use the most advanced LLMs and avoid getting locked into one model provider.

Glean App Builder

Glean’s integrations

Operation & HR:
Examples: BambooHR, Workday, Lattice

Sales & Marketing:
Examples: Gong, Salesforce, WordPress

Project management:
Examples: Asana, Jira, Monday, Notion

Communication:
Examples: Slack, Gmail, Microsoft Teams

Customer Service:
Examples: Box, Google Drive, Dropbox, OneDrive

Storage & Files:
Examples: Box, Google Drive, Dropbox, OneDrive

Development & Design:
Examples: GitLab, Azure DevOps, Bitbucket

Glean’s pricing

Unfortunately, there’s limited public information available about Glean’s specific pricing for their enterprise search solution. Glean does not offer a free plan or publish a public pricing structure on their website.

For the most accurate and detailed pricing information, it’s recommended to request a demo or contact Glean directly through their website.

Qatalog

Qatalog offers a platform that integrates AI to provide real-time answers and insights for businesses. It consolidates information from various sources into a single search bar, enhancing efficiency and reducing time spent on searching for data.

Qatalog differentiating features

• Customizable modules: Users can create bespoke systems within Qatalog to manage specific aspects of their work, such as vendor management or content pipelines.

Qatalog’s customizable Modules screen

• ActionQuery: An AI-powered engine that forms a core part of the platform’s functionality. Unlike traditional search engines that index content, ActionQuery ensures data security by interacting with applications through their APIs. This approach means that your information remains secure and is not exposed or stored by Qatalog during the search process.

Qatalog offers a detailed white paper on ActionQuery, which includes information on its features, system architecture, data security measures, query lifecycle, data flow, and how it compares to competitors. You can find it here.

Qatalog’s integrations

Operation & HR:
Examples: ADP, Bamboo HR, Greenhouse, Workday

Marketing & Sales:
Examples: Hubspot, Marketo, Salesforce

Project management:
Examples: Asana, ClickUp, Jira, Monday.com

Storage & Files:
Examples: Box, Dropbox, Google Drive, OneDrive

Communication:
Examples: Gmail, Google Calendar, Microsoft Teams, Slack

Customer Service:
Examples: Zendesk

Development & Design:
Examples: BitBucket, Figma, GitHub, GitLab

Qatalog’s pricing

Qatalog doesn’t share their pricing, but you can request a 14-day free trial or schedule a demo with them. During the trial, you can connect to live integrations and invite your team for a broader evaluation.

Dashworks

Dashworks offers a unified platform that centralizes and streamlines access to an organization’s scattered knowledge and resources. By integrating with various company applications and tools, Dashworks consolidates documents, messages, tickets, and other critical information into a single, intelligent start page.

Dashworks’ differentiating features

• No data indexing approach: Dashworks explicitly states that they use a “no-indexing approach” to handling data, which may be crucial for companies specifically concerned about data security.
• Quick setup: The platform is designed for easy implementation and rapid deployment.
• Multi-format data support: Including docs, PDFs, spreadsheets, and presentations.
• Pre-built templates: Access a library of ready-to-use workflow prompt templates for diverse use cases like reviewing PRs, resolving support tickets, drafting social media posts, and more.
  Dashworks provides a library of pre-built workflow prompt templates designed for diverse use cases. These templates can be used for tasks such as reviewing PRs (pull requests), resolving support tickets, drafting social media posts, and more.

• Customizable branding: Users can customize their Dashworks workspace in the Appearance tab to match their company’s brand and needs. This includes setting the company’s name and other branding elements.

• Data import/export capabilities: Users can easily move data in and out of the Dashworks platform.

Dashworks’ integrations

Operation & HR:
Examples: Workday

Marketing & Sales:
Examples: HubSpot, Salesforce

Project management:
Examples: Asana, Jira

Storage & Files:
Examples: Dropbox Business, Google Drive, OneDrive

Communication:
Examples: Gmail, Google Calendar, Microsoft Teams, Slack

Customer Service:
Examples: Zendesk

Development & Design:
Examples: GitHub

Other Tools:
Examples: Google Docs, Google Sheets

Dashworks’ pricing

1. Team Plan:
   • Cost: $12 per seat per month
   • Features: Includes unlimited usage, core integrations, a Slackbot, workflows, explore mode, and shared topics.
2. Enterprise Plan:
   • Cost: Contact Dashworks for a custom quote
   • Features: Includes everything in the Team Plan, plus AI customization, advanced analytics and insights, HRIS integrations, Single Sign-On (SSO) and SCIM, and prioritized new integration requests.

Additionally, Dashworks offers a 7-day free trial with no credit card required, allowing potential users to explore its features before committing to a plan. For the most up-to-date pricing information and to get a custom quote for the Enterprise Plan, it is recommended to visit the Dashworks pricing page or contact their sales team directly.

Summary

In conclusion, Guru is ideal for large enterprises needing a comprehensive, integrated solution.

Quickchat AI is best suited for businesses seeking rapid deployment and customizable response styles.

Glean excels in providing highly personalized search experiences, perfect for companies with tailored needs.

Qatalog offers robust customization, making it suitable for businesses prioritizing flexible workflows.

Lastly, Dashworks is great for small to medium-sized businesses seeking quick setup and multi-format support.

Each tool has unique strengths, ensuring there’s a fit for various organizational needs.

If you’d like to give Quickchat AI a try, don’t hesitate and start a free trial!