Product Update: AI Guidelines, Human Handoff, new Knowledge Base sources and more

If you don't ask, you'll never know what your customers really think.

If every support chat tells a story, you should know how it ends.

When a conversation gets handed off to a human representative, it’s important to know why.

Your users aren’t just talking — they’re feeling. Now you can see what, clearly.

Staying on top of your customers’ struggles just got easier.

Close your Google Translate tab.

Our new Inbox sets the stage for smarter customer interactions in the AI age.

And what it means for the future of the product.

From a user’s message to an AI response — here’s how we keep your data secure at each step.

The upgraded Message Sources feature now shows you the exact paragraph that was used to generate a specific response.

Capture leads' contact information smoothly during conversations — no pop-ups or forms.

With Message Sources, you can see which source from your Knowledge Base (like an article or website) was used to generate a particular response.

Ready, set, go — it's a complete tutorial on how to make a business-ready AI Chatbot for Customer Support in under 14 minutes. No code required.

You don't need a big AI budget for this. Build it with Quickchat AI instead — step-by-step tutorial inside.

Let's go through each setting to properly configure Human Handoff, ensuring you can take over the conversation whenever needed.

We all use AI Assistants to achieve different goals, and the newest AI Professions feature reflects that. Choose from 4 different options to make the Assistant work towards your specific goals.

Make your AI Assistant ready for international markets. Specify your Custom translations and keep your brand's unique elements across all regions.

Imagine having an AI Assistant that truly understands your company, speaks your language, and adapts to your unique needs.

We are excited to announce that ChatGPT API and Custom AI Personalities have now been integrated into the Quickchat AI platform.

My thoughts and impressions after using Emerson AI. What it is, why is it different and how to get most out of it.

Understanding regardless of style, vocabulary or the particular wording used is key to making conversations natural and human-like.

Next-generation artificial intelligence models for text generation deliver the technology needed to finally make chat bots work.

Brief summary of our GPT-3 chat bot for SaaS product sales.